Your Business Reviews Matter
We all have to manage our reputation online. Online business reviews are the lifeblood of a local business. 80% of shoppers surveyed said they value the reviews of a local business as much as they do a personal recommendation.
You need a plan to encourage positive reviews on the sites that matter like Google, Yelp, and Facebook.
And, you need a plan to address negative reviews when they happen to appear.
It is important to follow the recommended guidelines for each review site, but there are appropriate ways to make it easier for happy customers to share their experience.
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